Personal assistant for small business
Your daily business admin, handled.
We take care of enquiries, scheduling, lists, and the admin you keep putting off — and check with you when something needs your call.
Agent-led, human-reviewed — you get the speed of automation with someone checking the output before it reaches your customers.
- Agent-led, human-reviewed
- Built for Australian small business
- Monthly desk — clear, fixed plan
- Portal activity you can see
Browse by service
Clear deliverables on a simple monthly plan — we confirm fit before you subscribe.
Lead & contact sourcing
Prospect lists delivered as a spreadsheet — names, roles, and contacts you can use.
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Customer enquiries
We handle customer enquiries on your behalf — and send anything we can’t to you first.
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Call & voicemail handling
Divert unanswered calls to us — we transcribe the voicemail and handle the enquiry on your behalf.
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Appointments
Book and reschedule when your calendar is connected — OAuth, shared calendar, or booking link.
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Daily or weekly brief
An emailed digest on the topics you name — short, regular, and useful.
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Social media posts
Draft posts with sources cited, emailed daily for you to review and publish.
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Writing & translation
Rewrite docs in plain English, or translate them into another language for everyday business use. Email the file or upload it in the client portal.
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Contact / mailing-list data
We manage your contact lists properly, with consent tracked. Sends go through a proper email tool.
Learn more →Simple monthly pricing
One plan. Ongoing PA support for your small business.
Monthly desk
$199/mo incl. GST
- Personal assistant for day-to-day admin
- Services from the catalogue above
- We check with you when it matters
- Client portal activity
- Daily check-in email (or a custom schedule) with what’s happened on your account
- No contracts
Built for a typical small-business desk load (a few hours of admin a week). If you need a heavier load we’ll say so up front — no complicated tiers. We confirm what’s included before you subscribe.
How it works
From brief to desk — four clear steps.
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1
Tell us
What admin you need covered — and how we can help manage and grow the business.
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2
Fit
We confirm the monthly plan suits your needs, what’s included, and how we check in.
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3
Subscribe
One monthly subscription. No contracts.
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4
Deliver
We run the desk, email you a check-in (daily by default, or a schedule you choose) with what’s happened on your account, and check with you when something needs your call.
Who it’s for
For small business owners who need help managing and growing their business — with a personal assistant on the desk, without hiring staff.
If enquiries, missed-call voicemails, the diary, lists, briefs, or social copy keep piling up, we handle the day-to-day so you can stay on the work that moves you forward.
What we won’t do
- Legal, tax, bookkeeping, or medical advice
- Full web app builds — see our other company ServeStack
- Open-ended “unlimited chat” plans
- Send customer-facing work out without a human check
Clubs, associations, and grant writing: that’s a different business — Plain Desk.
FAQ
Short answers to the usual questions.
- What about missed calls and voicemail?
- You divert unanswered calls to a Hired Hand number. Callers leave a voicemail; we get it by email, transcribe it, and handle the enquiry on your behalf — same rules as written enquiries. We don’t answer live, and we escalate anything urgent or out of scope to you promptly. It’s included on the $199/mo plan with fair use.
- How do I cancel?
- Email hello@hiredhand.com.au and we’ll stop the subscription at the end of the current month. No lengthy notice period.
- What’s a typical turnaround?
- Many day-to-day desk items land the same business day. Larger or research-heavy tasks take longer — we confirm expected timing when we set up your desk.
- What happens to my data if I leave?
- On request we’ll return or securely delete the files and access we hold for your account. You keep what you’ve already downloaded from the portal.
- How do you handle security and privacy?
- Access is limited to people working on your desk. We don’t sell your data. We use normal business-grade tools and only connect to the accounts you authorise.
Ready when you are.
If you have any questions about what we can do for you, just drop us a message and the team will get back to you pronto.