We can handle your customer enquiries and get back to customers on your behalf. Anything we can’t handle, we send on to you to confirm before we reply.
You set the tone, FAQs, and escalation rules. Routine questions get a clear reply in your voice; anything sensitive, priced, or out of scope comes back to you first.
We work from shared inboxes or forwarded mail — whatever fits your setup — and keep a simple log of what was answered and what is waiting on you.
Ongoing enquiry cover sits on the monthly Hired Hand plan — see pricing on the home page. Enquire and we’ll confirm fit.
